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Tom Washam

senior instructional design consultant | storyline, rise & AI-accelerated learning

HOW I HELP CLIENTS

NOW ACCEPTING CLIENTS

Senior instructional design consulting for teams that need polished eLearning fast.

I help L&D teams, business functions, and growing organizations turn complex content into clear, modern learning experiences in Articulate Storyline, Rise, and video. My sweet spot is high-stakes work that needs senior-level thinking, strong visual design, and faster delivery without agency overhead.

15+ years of experience 250+ learning assets delivered Trusted by UN, Uber, iHeartMedia, Andersen, and more Multilingual and AI-accelerated production

What clients usually bring me in for

Overflow development in Storyline or Rise, converting dense source content into engaging courses, modernizing older training, multilingual delivery, custom interactions, and short videos that make a rollout easier to understand.

Why the work tends to move quickly

I combine senior instructional design judgment with AI-supported scripting, prototyping, narration, and coding workflows. That speeds up production while keeping the learning strategy, polish, and stakeholder management at a high level.

SERVICES

Storyline & Rise Development

Build or rescue eLearning in Articulate Storyline and Rise, including interaction design, branching, assessments, visual clean-up, QA, and LMS-ready publishing.

Instructional Design & Content Strategy

Turn slide decks, SOPs, SME notes, and rough source files into structured learning experiences with clear objectives, strong flow, and business-friendly stakeholder collaboration.

Multilingual & Scaled Delivery

Support multi-language builds, localization workflows, template systems, and scalable production approaches when the project needs more than a one-off course.

Explainer Videos & Rollout Support

Create concise explainer videos, animated walkthroughs, and launch-ready assets that help teams introduce tools, programs, and change initiatives clearly.

FEATURED RESULTS

A few examples of the types of work I help clients deliver. These blurbs are designed to help a potential client quickly see fit before diving into the full portfolio.

United Nations

Multilingual community policing training

Built learning for a global audience with low-bandwidth considerations, multilingual delivery needs, and high sensitivity to context and access.

Best fit for: global organizations, nonprofits, and teams working across languages or technical constraints.

Andersen Windows

25+ course certification training effort

Supported a large certification curriculum with multiple courses, stakeholder groups, and end-to-end development expectations.

Best fit for: product education, certification, channel training, and partner enablement.

Grant Thornton

Gamified learning experience used by thousands

Created interactive learning elements and custom functionality that made dry content more engaging and memorable.

Best fit for: teams that want something more custom than standard click-next eLearning.

HOW I WORK

DISCOVER

ALIGN

DESIGN

BUILD

REFINE

LAUNCH

AT A GLANCE

15+ YEARS LEADING L&D PROJECTS

250+ COURSES, VIDEOS, AND INTERACTIONS

MULTILINGUAL PRODUCTION EXPERIENCE

FASTER DELIVERY WITH AI-SUPPORTED WORKFLOWS

TRUSTED BY

 
 
Client logos 

SELECTED CASE STUDIES

A sample of eLearning, gamification, and explainer video work across enterprise, nonprofit, and training-heavy environments. Use these examples to get a quick sense of the types of projects I can support.

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United Nations - Multilingual eLearning

eLearning

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Andersen Windows - Certification Training

eLearning

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ONBOARDING - MANAGER TRAINING

eLearning

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Game Center downloaded by over 10,300 instructional designers

Gamification

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Multilingual eLearning

eLearning

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Introducing Teams at Microsoft

Explainer videos

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Online marketing training

eLearning

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PowerPoint to eLearning Conversion

eLearning

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Interactive Sales Training

eLearning

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SCAVENGER HUNT

Gamification

LET'S TALK ABOUT YOUR PROJECT

Need senior-level instructional design support?

I typically help with Storyline and Rise development, course modernization, explainer videos, multilingual builds, and projects that need to move faster without sacrificing quality.

The easiest way to start is to send a short note with your audience, timeline, existing source content, and whether the work involves AI, localization, or accessibility requirements.

Good fit projects

Overflow support: your team needs another senior set of hands.

Course modernization: older or text-heavy training needs a stronger learner experience.

Launch support: you need a short video or polished asset to help adoption.

Custom build needs: you want interactions beyond the standard template treatment.


tom@tomwasham.com

563-370-6791

LinkedIn Profile

SELECTED EXPERIENCE

This section gives a quick overview of the types of organizations, project scopes, and learning problems I have supported. For a hiring manager or client, it is intended to reinforce range and credibility rather than act as the first thing they see on the site.

Current

Senior Instructional Design Consultant

Wesco

• Led AI-enabled course development by integrating Claude and ChatGPT into the storyboarding and scripting workflow, reducing typical course build times from 3-4 weeks to under a week.

• Vibe coded custom eLearning interactions in Articulate Storyline and Rise, using AI to rapidly generate JavaScript logic, triggers, and branching — delivering complex functionality in hours rather than days.

• Produced AI-generated voiceover at scale using ElevenLabs, cutting narration production costs and turnaround by roughly 70% versus traditional voice talent scheduling.

• Partnered with SMEs and L&D leadership on enterprise-wide learning initiatives, maintaining instructional rigor while accelerating delivery.

2016 – 2024

Senior Instructional Design Consultant

iHeartMedia

• Long-term instructional design partner for iHeartMedia's internal training organization over an 8-year engagement.

• Created and developed engaging eLearning experiences across the iHeartMedia organization, including onboarding, compliance, and role-specific training.

• Published 6+ hours of eLearning video content for the internal training department.

• Partnered with internal L&D leaders to implement eLearning best practices across departments.

2022

Senior Instructional Design Consultant

Andersen Windows

• Successfully designed and developed over 25 eLearning courses to educate contractors, builders, and architects on industry best practices and recommendations.

• Managed the end-to-end design, development, and implementation of continuous learning solutions for multiple complex learning projects.

2021

Senior Instructional Design Consultant

United Nations

• Partnered with the United Nations to develop training focused on raising awareness for community policing in Iraq.

• Worked closely with the International Office of Migration team to determine low-bandwidth solutions for learners in remote and underserved locations.

2018

Instructional Design Consultant

Uber, Inc.

• Developed eleven eLearning modules for the new Uber Eats delivery application.

• Worked with multiple stakeholders to ensure modules matched branding and contained essential support information.

• Developed twelve training modules to train support staff on partner and rider issues.

• Created an explainer video to help market the Uber Rush delivery application.

2017

Instructional Design Consultant

Northern Trust

• Converted over 4 hours of training material to online SCORM coursework for internal LMS.

• Created over 40 “Try It Now” scenarios to promote engaging scenario-based learning.

2017

Instructional Design Consultant

Grant Thornton

• Developed “Game Center” for 8 highly interactive gamification-based eLearning courses.

• Coded leaderboard functionality in JavaScript to encourage competitive peer learning.

2016

Instructional Design Consultant

Equinix

• Developed over 5 hours of training content in multiple languages, including English, Portuguese, French, and German.

• Designed a custom Equinix-themed template to aid in the rapid development of all learning objects.

2016

Instructional Design Consultant

7-Eleven

• Developed 100-page employee reference manual for use in over 7,000 locations.

• Worked with an internal team of SME’s to design, develop and deliver learning tools.

EDUCATION

2009

Master of Science, Instructional Design and Technology

Western Illinois University

Emphasis in eLearning for adult learners.

2007

Bachelor of Science, Graphic Design

Western Illinois University

CORE CAPABILITIES

Instructional Design

eLearning Development

Explainer Videos

Graphic Design

TOOLS & PLATFORMS

I am comfortable moving across design, development, video, narration, and AI-supported production tools depending on what a project needs.

Articulate 360

Adobe Creative Suite

Camtasia

Canva

Claude / ChatGPT

Synthesia / HeyGen

ElevenLabs

NotebookLM

CLIENT FEEDBACK

Tiffany Galligan

Tiffany GalliganToo Good Strategy

Tom was wonderful to work with. Even on a very challenging project, he was able to provide great solutions and help problem-solve to create a remarkable e-learning product.

Reggie Jose

Reggie JoseMGM Grand Resort and Hotels

What Tom was able to create fit our direction superbly. His understanding of coding principles allowed us to mix and match approaches to serve different needs while maintaining the same tools. His portfolio should speak to the caliber of work by itself but know that with his talents come a very personable, capable, and innovative developer. Highly recommended!

Krystal Conner

Kristal R. Conner Mojo Networks

Tom provided his unique skill set and the additional resources needed to deliver this certification training ahead of schedule. In addition, Tom responded to all emails, calls, and requests for edits quickly and professionally. This was awesome, given that some of these requests came during weekends or random times because of working with teams in different time zones.

Rachel Moss

Rachael MossEquinix

Tom was amazing in terms of partnering on an eLearning initiative around performance/compensation in multiple languages, using high-fidelity custom graphics and videos. He was also extremely cost-effective, undercutting large graphics design firms by over 30% while maintaining a large volume (multiple videos in different languages).

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